PREORDER POLICY

WHAT YOU NEED TO KNOW ABOUT PREORDERS: 

  • PREORDERS CAN ONLY BE RETURNED FOR STORE CREDIT (NO REFUNDS)
  • YOUR ENTIRE ORDER WILL SHIP TOGETHER ONCE THE LAST PREORDER ITEM FROM YOUR ORDER ARRIVES
  • THE PRODUCT WILL SHOW PREORDER & THE DATE WHEN SELECTING YOUR COLOR & SIZE BEFORE YOU ADD TO CART
  • THE APPROXIMATE SHIPPING DATE WILL BE ADDED TO YOUR CART TO VIEW BEFORE YOU PURCHASE (THESE ARE ESTIMATE DATES! PLEASE EXPECT SOME DELAYS DUE TO COVID)
  • ONCE YOU HAVE PURCHASED YOU HAVE CONFIRMED THAT YOU ARE OKAY WITH THE APPROXIMATE SHIPPING DATE AND UNDERSTAND THAT LUXE HOUSE OF COUTURE WILL SHIP YOUR ORDER AS SOON AS POSSIBLE 
  • IF WE RECEIVE YOUR ITEM EARLIER THAN SHIP DATE STATED AT CHECKOUT WE WILL SHIP YOUR ORDER ASAP
  • IF YOU ARE WANTING TO PURCHASE A PREORDER ITEM BUT ALSO SOMETHING THAT IS NOT ON PREORDER, WE SUGGEST DOING SEPARATE TRANSACTIONS SO THAT YOUR YOUR ITEMS CAN SHIP SOONER. 

PLEASE CONTACT US IF YOU HAVE QUESTIONS ABOUT PREORDERS. PLEASE WAIT UNTIL PREORDER APPROXIMATE SHIP DATE BEFORE ASKING FOR UPDATES ON YOUR ITEM.